Legal · Patient Information

Terms & Conditions

These Terms govern your use of the Sri Maruthi Hospitals website and digital services. Please read them carefully before using our appointment and information services.

Entity
Sri Maruthi Hospitals LLP
Effective date
[Insert Date]
Last updated
[Insert Date]
01

Introduction

Welcome to Sri Maruthi Hospitals LLP (“Hospital”, “Sri Maruthi Hospitals”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your access to and use of the Sri Maruthi Hospitals website, associated digital platforms, appointment request services, and all healthcare-related informational services made available through the website.

By accessing, browsing, or using this website, you acknowledge that you have read, understood, and expressly agreed to comply with these Terms. If you do not agree to these Terms, you are advised to discontinue usage of the website immediately.

These Terms constitute a legally binding agreement between you (“User”, “Patient”, “Visitor”, “You”, or “Your”) and Sri Maruthi Hospitals LLP.

02

Hospital Information

Legal entity name
Sri Maruthi Hospitals LLP
Registered address
19-3-39/C1, Near APSRTC Bus Stand, Next to Minerva Hotel, Kennedy Nagar, Tirupati (Urban), Andhra Pradesh, India – 517501
03

Purpose of the Website

The website is intended solely for:

  • Providing general healthcare-related information
  • Displaying medical specialties, services, departments, and facilities
  • Facilitating appointment requests
  • Sharing hospital-related announcements and information
  • Enabling users to contact the Hospital

The website is informational in nature and does not constitute medical consultation, diagnosis, treatment, or emergency medical support.

04

No Medical Advice Disclaimer

The medical information provided on this website is intended strictly for informational and educational purposes only and shall not be construed as professional medical advice, diagnosis, treatment recommendation, or substitute for consultation with qualified healthcare professionals.

Users must not rely solely on website content for healthcare decisions. Any medical condition, symptom, emergency, or health concern must be addressed directly with a qualified physician or emergency healthcare provider.

Sri Maruthi Hospitals LLP expressly disclaims all liability arising from reliance upon information available on the website.

05

No Doctor-Patient Relationship

Accessing this website, browsing content, submitting queries, or requesting appointments shall not establish a doctor-patient relationship between the User and Sri Maruthi Hospitals LLP or any of its doctors, consultants, specialists, employees, or representatives.

A doctor-patient relationship is established only upon formal medical consultation, examination, diagnosis, and acceptance of treatment by a registered medical practitioner affiliated with the Hospital.

06

Appointment Request Terms

The Hospital website may allow Users to request appointments with doctors or departments. By submitting an appointment request:

  • You acknowledge that submission of an appointment request does not guarantee appointment confirmation.
  • Appointments shall remain subject to doctor availability, medical emergencies, department scheduling, and administrative confirmation.
  • The Hospital reserves the right to reschedule, modify, postpone, or deny appointment requests at its sole discretion without prior notice.
  • Users are responsible for providing accurate, complete, and updated information during appointment submission.
  • False, misleading, incomplete, or fraudulent information may result in rejection of appointment requests.
07

Emergency Medical Disclaimer

This website is not intended for medical emergencies.

In the event of any medical emergency, severe symptoms, accident, trauma, chest pain, stroke symptoms, breathing difficulty, or life-threatening condition, Users are strongly advised to:

  • Immediately contact emergency medical services
  • Visit the nearest emergency healthcare center, or
  • Seek immediate in-person consultation

Sri Maruthi Hospitals LLP shall not be liable for any medical consequences resulting from delayed treatment caused by reliance on website communication channels.

08

User Responsibilities

By using this website, Users agree:

  • Not to misuse the website
  • Not to upload malicious software, viruses, or harmful code
  • Not to engage in unauthorized access attempts
  • Not to use false identity information
  • Not to interfere with website functionality
  • Not to reproduce, duplicate, copy, or exploit website content without prior written consent

Any misuse may result in restricted access and legal proceedings.

09

Privacy & Data Collection

By using this website, Users consent to the collection and processing of personal information as described in the Hospital’s Privacy Policy. This may include:

  • Name
  • Mobile number
  • Email address
  • Appointment preferences
  • Department selection
  • Health-related inquiry information voluntarily submitted

The Hospital undertakes reasonable efforts to maintain confidentiality and security of information in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act, 2023).

10

Children / Minors

If appointment requests or healthcare interactions involve minors (individuals below 18 years of age), consent must be provided by a lawful parent or legal guardian.

Parents and guardians are solely responsible for the accuracy of information submitted on behalf of minors.

Sri Maruthi Hospitals LLP reserves the right to request proof of guardianship where reasonably necessary.

11

Third-Party Links

The website may contain links to third-party websites, healthcare resources, maps, or external platforms.

Sri Maruthi Hospitals LLP does not control, endorse, monitor, or assume responsibility for external websites, their privacy practices, content accuracy, availability, or security.

Users access third-party websites at their own risk.

12

Intellectual Property Rights

All website content, including but not limited to logos, hospital branding, text, medical content, images, graphics, website design, software, and videos, shall remain the exclusive intellectual property of Sri Maruthi Hospitals LLP unless otherwise stated.

Unauthorized reproduction, modification, distribution, publication, or commercial exploitation is strictly prohibited.

13

Limitation of Liability

To the fullest extent permitted under applicable law, Sri Maruthi Hospitals LLP, its partners, directors, doctors, consultants, employees, affiliates, contractors, and representatives shall not be liable for:

  • Indirect damages
  • Incidental damages
  • Medical misunderstandings
  • Appointment delays
  • Website downtime
  • Technical disruptions
  • Data inaccuracies
  • Reliance on informational content
  • Losses arising from website usage

Users acknowledge that use of the website is entirely at their own risk.

14

Website Availability

The Hospital does not guarantee uninterrupted, secure, or error-free website availability.

Sri Maruthi Hospitals LLP reserves the right to suspend, modify, discontinue, restrict, or update any part of the website without prior notice.

15

Indemnification

Users agree to indemnify and hold harmless Sri Maruthi Hospitals LLP, its management, doctors, staff, employees, and representatives against claims, damages, liabilities, legal costs, or losses arising out of:

  • Violation of these Terms
  • Misuse of website services
  • Submission of false information
  • Illegal or unauthorized conduct
16

Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from website use shall be subject exclusively to the jurisdiction of competent courts located in Tirupati, Andhra Pradesh.

17

Modification of Terms

Sri Maruthi Hospitals LLP reserves the unrestricted right to revise, amend, update, or replace these Terms at any time without prior notice.

Continued use of the website following modifications shall constitute acceptance of the revised Terms.

18

Contact Information

For questions concerning these Terms, Users may contact:

Sri Maruthi Hospitals LLP

19-3-39/C1, Near APSRTC Bus Stand, Next to Minerva Hotel, Kennedy Nagar, Tirupati (Urban), Andhra Pradesh – 517501

Email: srimaruthihospital.web@gmail.com